> For the complete documentation index, see [llms.txt](https://docs.chord.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chord.co/administration/account/browser-compatibility-for-accessing-the-chord-platform.md).

# Browser compatibility for accessing the Chord platform

To ensure smooth access to your Chord OMS and data analytics platform, please review the following browser settings. Certain privacy features can interfere with login and session functionality.\*\* As such, Chord recommends that you use the Google Chrome browser to access the platform. \*\*

**Chrome browser users should also ensure that third-party cookies are allowed for optimal experience:**

![](https://2938842758-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5Oy2IAsu7IvAGAlWgC36%2Fuploads%2Fgit-blob-ba68867df51c15d564c165875805b5cbf49cc00c%2Fbrowser-compatibility-for-accessing-the-chord-platform-1.png?alt=media)

If you choose to use a different browser, read on for additional guidance on how to update your browser settings to access Chord seamlessly.

### Safari users

Cross-site tracking prevention in Safari may block essential authentication functions. ➡️ **Solution**: For best results, users must\*\* disable cross-site tracking \*\*on Safari to log into the Chord platform.

### Firefox users

Strict or custom cookie settings in Firefox can block the cookies needed to access the Chord platform. ➡️ **Solution**: Use Firefox’s\*\* standard tracking protection\*\* mode when visiting the Chord platform.

If you're still having trouble accessing your dashboard, please reach out to <help@chord.co>.


---

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