---
title: Browser Compatibility for Accessing the Chord Platform
slug: browser-compatibility-for-accessing-the-chord-platform
docTags: 
createdAt: 2025-07-29T16:48:14.992Z
---

To ensure smooth access to your Chord OMS and data analytics platform, please review the following browser settings. Certain privacy features can interfere with login and session functionality.** As such, Chord recommends that you use the Google Chrome browser to access the platform. **

**Chrome browser users should also ensure that third-party cookies are allowed for optimal experience: **

![](https://api.archbee.com/api/optimize/VPxpEoMPxDsnmxOyjOdWV-FfgexO5vj2sBwL0Gj0hWK-20250812-213654.png)

If you choose to use a different browser, read on for additional guidance on how to update your browser settings to access Chord seamlessly.

### Safari users

Cross-site tracking prevention in Safari may block essential authentication functions.
 ➡️ **Solution**: For best results, users must **disable cross-site tracking **on Safari to log into the Chord platform. 

### Firefox users

Strict or custom cookie settings in Firefox can block the cookies needed to access the Chord platform.
 ➡️ **Solution**: Use Firefox’s **standard tracking protection** mode when visiting the Chord platform.

If you're still having trouble accessing your dashboard, please reach out to [help@chord.co](mailto\:help@chord.co).