CDP Sources

a cdp (customer data platform) source is any system or touchpoint where customer data originates before being collected and unified in the cdp cdp sources include ecommerce platforms, server side applications, or third party tools that generate customer interactions and behavioral data source types browser sources a browser source captures data directly from a customer's browser in real time as they interact with your website this includes page views, product views, completed orders, and other front end interactions browser sources use javascript sdks to track customer behavior as it happens server sources a server source sends data from your backend systems or applications to the cdp this includes order data, customer account information, subscription updates, or any events that happen on your servers rather than in the customer's browser server sources give you more control over data quality, aren't affected by ad blockers or browser restrictions, and are ideal for tracking sensitive information or backend processes that don't have a user interface please see the docid\ ikqzvvht bfbskyisgkjo documenation for more information understanding write keys each cdp source uses one or more write keys to authenticate and route data into the chord platform write keys are unique identifiers that ensure data is sent to the correct source and cdp workspace account when implementing tracking via sdks or apis, you'll need to use the appropriate write key(s) for your configured source write keys are sensitive credentials treat them like passwords and never expose them in public repositories viewing your sources sources are configured and managed by the chord team during your initial cdp setup and integration process to view your configured sources navigate to the cdp overview page on chord view sources on the left hand side of the page working with sources if you need to add a new source, modify an existing source configuration, or have questions about your source setup, please contact your chord integration team or mailto\ help\@chord co