> For the complete documentation index, see [llms.txt](https://docs.chord.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chord.co/chord-oms/chord-storefront-event-tracking/the-shopify-tracking-plan.md). # The Shopify Tracking Plan {% hint style="danger" %} This is legacy documentation and is not maintained regularly — please refer to the latest Chord documentation for accurate and supported guidance. {% endhint %} The Chord tracking plan is a specification of events that Chord sends to Segment. If you're using Shopify as an order management system instead of Chord, the Chord tracking plan is slightly different. This tracking plan includes events coming from Shopify webhook sources and the website front-end source via Chord's SDKs. See the Procotols Tracking Plan in your Segment account to explore the event properties and types. ## Events | **Name** | **Description** | **Segment Source** | | ----------------------------- | -------------------------------------------------------------- | ------------------ | | Cart Viewed | User viewed their shopping cart | front-end | | Checkout Completed | User completed the checkout process | front-end | | Checkout Started | User initiated the checkout process | front-end | | Collection Clicked | User clicked on a product collection | front-end | | Coupon Applied | Coupon was applied on a user’s shopping cart or order | front-end | | Coupon Denied | Coupon was denied from a user’s shopping cart or order | front-end | | Coupon Entered | User entered a coupon on a shopping cart or order | front-end | | Coupon Removed | User removed a coupon from a cart or order | front-end | | Email Captured | User entered an email address into a form | front-end | | Gift Card Applied | Gift card was applied on a user’s shopping cart or order | front-end | | Gift Card Denied | Gift card was denied from a user’s shopping cart or order | front-end | | Gift Card Entered | User entered a gift card on a cart or order | front-end | | Gift Card Removed | User removed a gift card from a cart or order | front-end | | Navigation Clicked | User clicked on a navigation link | front-end | | Order Completed | User completed the order | webhook | | Order Refunded | Order was refunded | webhook | | Product Added | User added a product to their shopping cart | front-end | | Product Clicked | User clicked on a product | front-end | | Product Details Clicked | User clicked on a specific tab, section, panel, etc on the PDP | front-end | | Product List Filtered | User filtered a product list or category | front-end | | Product List Viewed | User viewed a product list or category | front-end | | Product Removed | User removed a product from their shopping cart | front-end | | Product Reviewed | User submitted a review for a product | front-end | | Product Updated | User updated a product in their shopping cart | front-end | | Product Viewed | User viewed a product | front-end | | Promotion Clicked | User clicked on promotion | front-end | | Promotion Viewed | User viewed a promotion | front-end | | Stock Request Created | User requested to be notified when a product is back in stock | front-end | | User Address Added | User added an address to their profile | front-end | | User Address Removed | User removed an address from their profile | front-end | | User Address Updated | User updated an address in their profile | front-end | | User Password Reset Completed | User completed the password reset process | front-end | | User Password Reset Started | User initiated the password reset process | front-end | | User Signed In | User signed into their account | front-end | | User Signed Out | User signed out from their account | front-end | | User Signed Up | User signed up for an account | front-end | | Variant Clicked | User clicked on a product variation | front-end | --- # Agent Instructions This documentation is published with GitBook. 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