> For the complete documentation index, see [llms.txt](https://docs.chord.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chord.co/connect-sources/enabling-the-read-users-scope-for-chord-on-shopify-plus.md). # Enabling the read\_users scope for Chord on Shopify Plus ## Enabling the read\_users scope for Chord on Shopify Plus {% hint style="info" %} *For Shopify Plus brands only* {% endhint %} ## What we need We need your Shopify store to enable one additional permission, called `read_users`, for the Chord app installed on your store. Enabling this requires a request to Shopify Support. This page outlines exactly what to ask for. ## Why we need it We're adding new point-of-sale data to your reporting, including which sales associate handled each in-store sale. Pulling that information requires access to Shopify's staff data, which sits behind a restricted permission called `read_users`. Shopify doesn't grant this permission automatically. It's only available to stores on Shopify Plus or Advanced, and Shopify Support has to turn it on manually for each app. If you're on Shopify Plus, you qualify. The remaining step is asking Shopify to enable it. ## How to request it Requests like this tend to move faster when they come directly from a store admin or owner, so we'd like to ask that person to submit it. Here's how: 1. Go to help.shopify.com 2. Click "Chat with a human." 3. Since your store is on Shopify Plus, you should see an option for "Chat with Plus Support." Choose that. 4. Ask them to enable the read\_users scope for this app: **`App client ID:`**` `` ``b76b70aa4ffbb11f602a73eb17a467e9 ` 5. Let them know the reason: you need it to bring in point-of-sale data, such as the sales associate on each order. **Note:** You shouldn't need to give Shopify a detailed technical spec. The scope name and the general use case above should be enough for them to process the request. ## What happens next Once Shopify confirms the scope is enabled on your store, let us know. We'll take it from there and finish connecting the point-of-sale data on our end. ## Questions? If Shopify asks for anything beyond what's listed here, or if you run into any issues during the chat, reach out and we'll help you work through it. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.chord.co/connect-sources/enabling-the-read-users-scope-for-chord-on-shopify-plus.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.