--- title: Granting Chord Access to Your Shopify Store slug: granting-chord-access-to-your-shopify-store docTags: createdAt: 2026-04-15T20:55:30.088Z --- ## Overview Follow the steps below to grant Chord access to your Shopify store. This allows us to install custom apps, set up event tracking, and support your implementation. :::hint{type="info"} **Note: **Shopify updated their permissions structure on January 1, 2026. The steps below reflect the current process for granting access. ::: **All steps in this guide must be completed** before the Chord team can verify access to your store. Once complete, we'll confirm that we have: - The ability to add custom pixels via Customer Events; and - Access to the developer dashboard via Apps. ### Step 1: Create a custom Store role for Chord 1. Your brand's Shopify Store Admin should log into your Shopify store. 2. Once logged in, your brand’s Store Admin can navigate to **Users** on the lefthand menu and click **Roles**. 3. The Store Admin should **add a role** using the **Add role** button on the top right. 4. The new role should be for `access@chord.co` created under the **Store role** category. Your store admin can name this custom role whatever they would like. In the example above, we created a **Chord Commerce Test** role under **Store**. 5. Additionally, your store admin will need to assign the following scopes to this specific role **(if a scope is not listed, it is not required): ** ::::ExpandableHeading ### Scopes (expand for full list) :::Paragraph{indent="2"} **A. Orders** ::: :::Paragraph{listStyleType="disc" indent="3"} View ::: :::Paragraph{listStyleType="disc" indent="3"} Cancel ::: :::Paragraph{listStyleType="disc" indent="3"} Returns and refunds ::: :::Paragraph{listStyleType="disc" indent="4"} Return ::: :::Paragraph{listStyleType="disc" indent="4"} Refund to original payment ::: :::Paragraph{listStyleType="disc" indent="4"} Refund to store credit ::: :::Paragraph{indent="2"} **B. Drafts** ::: :::Paragraph{listStyleType="disc" indent="3"} View ::: :::Paragraph{indent="2"} **C. Products** ::: :::Paragraph{listStyleType="disc" indent="3"} View ::: :::Paragraph{listStyleType="disc" indent="4"} View Cost ::: :::Paragraph{indent="2"} **D. Gift cards** ::: :::Paragraph{listStyleType="disc" indent="3"} View ::: :::Paragraph{listStyleType="disc" indent="3"} Create and edit ::: :::Paragraph{indent="2"} **E. Customers** ::: :::Paragraph{listStyleType="disc" indent="3"} View ::: :::Paragraph{indent="2"} **F. Marketing** ::: :::Paragraph{listStyleType="disc" indent="3"} View, create, and delete marketing activities and automations ::: :::Paragraph{listStyleType="disc" indent="3"} Campaigns ::: :::Paragraph{listStyleType="disc" indent="4"} View ::: :::Paragraph{listStyleType="disc" indent="4"} Create and edit ::: :::Paragraph{listStyleType="disc" indent="4"} Delete ::: :::Paragraph{indent="2"} **G. Discounts** ::: :::Paragraph{listStyleType="disc" indent="3"} View, create, and delete ::: :::Paragraph{indent="2"} **H. Content** ::: :::Paragraph{listStyleType="disc" indent="3"} Files ::: :::Paragraph{listStyleType="disc" indent="4"} View ::: :::Paragraph{listStyleType="disc" indent="4"} Create ::: :::Paragraph{listStyleType="disc" indent="4"} Edit ::: :::Paragraph{listStyleType="disc" indent="4"} Delete ::: :::Paragraph{indent="2"} **I. Finance** ::: :::Paragraph{listStyleType="disc" indent="3"} View Shopify Payments payouts ::: :::Paragraph{indent="2"} **J. Analytics** ::: :::Paragraph{listStyleType="disc" indent="3"} Reports ::: :::Paragraph{listStyleType="disc" indent="3"} Dashboards ::: :::Paragraph{indent="2"} **K. Online Store** ::: :::Paragraph{listStyleType="disc" indent="3"} Themes ::: :::Paragraph{listStyleType="disc" indent="4"} Edit code (including generating theme blocks) ::: :::Paragraph{listStyleType="disc" indent="3"} Blog posts and pages ::: :::Paragraph{indent="2"} **L. App development** ::: :::Paragraph{listStyleType="disc" indent="3"} View apps developed by staff and collaborators ::: :::Paragraph{listStyleType="disc" indent="4"} Develop ::: :::Paragraph{listStyleType="disc" indent="4"} Enable development ::: :::Paragraph{indent="2"} **M. Store settings** ::: :::Paragraph{listStyleType="disc" indent="3"} Manage settings ::: :::Paragraph{listStyleType="disc" indent="3"} Locations ::: :::Paragraph{listStyleType="disc" indent="3"} View customer events ::: :::Paragraph{listStyleType="disc" indent="4"} Manage and add custom pixels ::: :::Paragraph{indent="2"} **N. App and sales channel permissions** ::: :::Paragraph{listStyleType="disc" indent="3"} Manage and install apps and channels ::: :::: ### Step 2: Assign App Developer - Organization role for Chord Your brand’s Store Admin will also need to assign `access@chord.co` to an** App Developer** role under the **Organization role** category. *This should be a default role that is available.* This role will allow Chord to access the developer dashboard to create custom apps for eventing webhooks and Chord Ingestor.