Login Looker FAQ
Reset Password
I couldn't remember my Looker password, so I had to reset it. Now, 2FA isn't working. Is there a way you can set up my account to re-set up 2FA?
Resetting 2FA doesn’t send an email. It causes Looker to prompt you to rescan a QR code with the Google Authenticator app the next time you attempt to log in to the Looker instance.
How do I provide Looker Access to my team?
Reach out to help@chord.co, and we will gladly help you add your co-worker to Looker.
Login issues
I keep getting a screen showing Looker is unavailable when logging in.
Looker is unavailable
This error tends to pop up if trying to login via the initial invite URL. Log in using chord.looker.com
I need to reset my 2FA how do I proceed?
Reach out to help@chord.co and we will be able to assist you