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Login Looker FAQ

2min





Reset Password

I couldn't remember my Looker password, so I had to reset it. Now, 2FA isn't working. Is there a way you can set up my account to re-set up 2FA?



Resetting 2FA doesn’t send an email. It causes Looker to prompt you to rescan a QR code with the Google Authenticator app the next time you attempt to log in to the Looker instance.





How do I provide Looker Access to my team?

Reach out to help@chord.co, and we will gladly help you add your co-worker to Looker.



Login issues

I keep getting a screen showing Looker is unavailable when logging in.



Looker is unavailable
Looker is unavailable




This error tends to pop up if trying to login via the initial invite URL. Log in using chord.looker.com 



I need to reset my 2FA how do I proceed?



Reach out to help@chord.co and we will be able to assist you

















 



Updated 03 Mar 2023
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