Chord OMS
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Prepaid Subscriptions
One-Time/Gift With Purchase
4 min
introduction when a customer purchases a prepaid subscription (e g , "3 months paid upfront"), they may receive promotional items (free gifts) as part of their purchase however, not all promotional items are treated the same way some promotional items are specifically tied to the prepaid subscription and will ship with the first installment, while others are regular promotional items that ship immediately with the original order promotion setup the promotion setup will use the order contains a prepaid subscription rule along with the promo applies to customers who purchases the given subscription duration rule together with the add free item(s) action this promotion will ensure that that the free gift is included in the initial order and is fulfilled along with the corresponding subscription's first generated installment in your pre paid subscription details , you will be able to view all of the generated installments/orders as well as the individual line items that are recurring or one time ( noted with one time item ) navigate to the first installment order to verify that the free gift item has been properly attached to test further, click on generate installment to generate a second installment you will be able to generate as many installments as paid for in the initial pre paid subscription verify that the second installment does not contain the free gift item