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Reset my Password



Introduction

Because the Chord platform doesn't have a Forgot Password functionality, the document will help you get access to the OMS if you cannot remember your password.



Troubleshooting and getting access

If one of your co-workers has access to the OMS, this will be the simplest way to reset the password.

Have your colleague log in and navigate to the Users table



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In the Email field type have your colleague type in the email address you are using to log in to the OMS and click Search.



Document image



Once the email address is located, click the link.

In the Password and Password Confirmation field, have them provide a new password (minimum requirement is six characters)



Document image



Make sure that the Roles "Admin" is checked.



Click Update

The password has been reset!



You should log in and change your password to something unique to you!



Video example

if you have any questions or need help, please reach out to us at help@chord.co

Updated 27 Jan 2023
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TABLE OF CONTENTS
Introduction
Troubleshooting and getting access
Video example