---
title: Shipment Delivered
slug: shipment-delivered
createdAt: 2025-09-12T20:36:01.371Z
---

This event is triggered when an order shipment was delivered to the customer.

# Properties

| **Name**       | **Type** | **Description**                                   | **Required** |
| -------------- | -------- | ------------------------------------------------- | ------------ |
| `currency`     | `string` | ISO currency code of the transaction (e.g. `USD`) | Yes          |
| `email`        | `string` | Email address associated with the order           | No           |
| `first_name`   | `string` | Customer's first name                             | No           |
| `last_name`    | `string` | Customer's last name                              | No           |
| `order_date`   | `date`   | Date and time the order was placed                | Yes          |
| `order_number` | `string` | Order ID or number                                | Yes          |
| `shipment`     | `object` | Products in the order                             | Yes          |

## Shipment

| **Name**                | **Type**   | **Description**                                                                            | **Required** |
| ----------------------- | ---------- | ------------------------------------------------------------------------------------------ | ------------ |
| `tracking`              | `string`   | Tracking code of the shipment                                                              | No           |
| `carrier`               | `string`   | Name of the carrier fulfilling the shipment                                                | No           |
| `number`                | `string`   | Shipment ID/number                                                                         | Yes          |
| `cost`                  | `number`   | Shipment cost                                                                              | No           |
| `adjustment_total`      | `number`   | Total of all adjustments/discounts of the shipment                                         | No           |
| `additional_tax_total`  | `number`   |                                                                                            | No           |
| `promo_total`           | `number`   | Total of all promotions of the shipment                                                    | No           |
| `included_tax_total`    | `number`   |                                                                                            | No           |
| `pushed`                | `string`   | Indicates if the shipment record has been sent to the warehouse/fulfillment centre/carrier | No           |
| `fulfilled_by`          | `string`   | ISO date when the shipment was fulfilled/pushed                                            | No           |
| `tracking_detail`       | `string`   | Additional tracking information                                                            | No           |
| `external_tracking_url` | `string`   | URL for customer to tracking shipping status                                               | No           |
| `label_url`             | `string`   | URL of electronically generated label                                                      | No           |
| `products`              | `object[]` | Products/inventory in the shipment                                                         | No           |
| `address`               | `object`   | Shipping address                                                                           | No           |

## Products array

| **Name**       | **Type** | **Description**                                                                          | **Required** |
| -------------- | -------- | ---------------------------------------------------------------------------------------- | ------------ |
| `affiliation`  | `string` | Store or affiliation from which this transaction occurred (for example, "Google Store"). | No           |
| `brand`        | `string` | Brand associated with the product                                                        | No           |
| `line_item_id` | `string` | ID of the line item in the database                                                      | No           |
| `name`         | `string` | Name of the product                                                                      | Yes          |
| `position`     | `number` | Position in the product list                                                             | No           |
| `price`        | `number` | Price of the product                                                                     | Yes          |
| `product_id`   | `string` | ID of the product in the database                                                        | Yes          |
| `quantity`     | `number` | The quantity of products purchased in this line item                                     | Yes          |
| `revenue`      | `number` | Revenue ($) associated with this line item (excluding shipping and tax)                  | Yes          |
| `sku`          | `string` | SKU of the variant                                                                       | Yes          |
| `variant_name` | `string` | Name of the variant                                                                      | No           |
| `variant_id`   | `string` | ID of the variant in the database                                                        | No           |

## Address

| **Name**            | **Type** | **Description**                                          | **Required** |
| ------------------- | -------- | -------------------------------------------------------- | ------------ |
| `address1`          | `string` | The street address of the customer                       | No           |
| `address2`          | `string` | Additional street address of the customer (if necessary) | No           |
| `alternative_phone` | `string` | Customer's alternative phone number                      | No           |
| `phone`             | `string` | Customer's phone number                                  | No           |
| `city`              | `string` | City of the shipping address                             | No           |
| `company`           | `string` | Name of the company, if applicable                       | No           |
| `country`           | `string` | ISO country code for the shipping address                | No           |
| `name`              | `string` | Customer name                                            | No           |
| `state_name`        | `string` | ISO state code for the shipping address                  | No           |
| `zipcode`           | `string` | Zip or postal code for the shipping address              | No           |

# Sample Payload

```json
{
  "type": "track",
  "event": "Shipment Delivered",
  "properties": {
    "currency": "USD",
    "email": "test@example.com",
    "order_number": "O1234567890",
    "first_name": "John",
    "last_name": "Doe",
    "shipment": {
      "tracking": "T1234567890",
      "carrier": "UPS",
      "number": "H1234567890",
      "cost": 9.99,
      "state": "ready",
      "adjustment_total": 9.99,
      "additional_tax_total": 9.99,
      "promo_total": 9.99,
      "included_tax_total": 9.99,
      "pushed": "true",
      "fulfilled_by": "2026-01-01T00:00:00.000Z",
      "tracking_detail": null,
      "external_tracking_url": null,
      "label_url": null,
      "products": [
        {
          "affiliation": "Affiliation",
          "brand": "Brand",
          "line_item_id": "16207084552295",
          "name": "Product Name",
          "position": 1,
          "price": 219,
          "product_id": "7036464939671",
          "quantity": 1,
          "revenue": 219,
          "sku": "SKU123",
          "variant": "Variant Name",
          "variant_id": "40952658057847"
        }
      ],
      "address": {
        "name": "John Doe",
        "address1": "123 Fake St",
        "address2": null,
        "city": "Oak Lawn",
        "zipcode": "60532",
        "phone": "1234567890",
        "state_name": "IL",
        "company": null
      }
    }
  }
}
```

# Example

```bash
curl https://production.cdp.ingest.chord.co/api/track \
--header "Content-Type: application/json" \
--header "X-Write-Key: $CDP_WRITE_KEY" \
--data-raw '
{
  "type": "track",
  "event": "Shipment Delivered",
  "properties": {
    "currency": "USD",
    "email": "test@example.com",
    "order_number": "O1234567890",
    "first_name": "John",
    "last_name": "Doe",
    "shipment": {
      "tracking": "T1234567890",
      "carrier": "UPS",
      "number": "H1234567890",
      "cost": 9.99,
      "state": "ready",
      "adjustment_total": 9.99,
      "additional_tax_total": 9.99,
      "promo_total": 9.99,
      "included_tax_total": 9.99,
      "pushed": "true",
      "fulfilled_by": "2026-01-01T00:00:00.000Z",
      "tracking_detail": null,
      "external_tracking_url": null,
      "label_url": null,
      "products": [
        {
          "affiliation": "Affiliation",
          "brand": "Brand",
          "line_item_id": "16207084552295",
          "name": "Product Name",
          "position": 1,
          "price": 219,
          "product_id": "7036464939671",
          "quantity": 1,
          "revenue": 219,
          "sku": "SKU123",
          "variant": "Variant Name",
          "variant_id": "40952658057847"
        }
      ],
      "address": {
        "name": "John Doe",
        "address1": "123 Fake St",
        "address2": null,
        "city": "Oak Lawn",
        "zipcode": "60532",
        "phone": "1234567890",
        "state_name": "IL",
        "company": null
      }
    }
  }
}
'
```

