Chord OMS
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Chord OMS Overview
Shipping

Shipping Fees

3min

Certain geographic regions impose additional fees for shipments delivered to them. For example, cross-border shipments typically incur an import duty that must be collected from the merchant.

Chord OMS allows merchants to specify shipment fees on a per-store level. When a customer checks out an order for that store, Chord OMS will add the fee as an adjustment, which will be displayed on the customer's checkout page and appear in Stripe checkout.

Shipping fee displayed on the checkout page.
Shipping fee displayed on the checkout page.


The fee will be stored as an adjustment on the order, and can be viewed and managed like any other adjustment.

Create or update a shipping fee.
Create or update a shipping fee.


Managing shipping fees

Sign into Chord OMS administration page. Click on Settings > Shipping > Shipping Fee. The list of fees will be displayed.

List of shipping fees.
List of shipping fees.


To create a new shipping fee, click the New Shipping Fee button. The new shipping fee screen will be displayed. Input the Name, Amount, and Store, then click Create.

Note that although a list of Zones is displayed, zone-based shipping fees are not presently implemented.

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