Batch Orders
Introduction
You can upload multiple orders using the Batch Order upload - These orders will be tagged as Batch and treated as normal orders -
You’ll need to create a file in Excel or google sheets:
Please ensure no spaces or special characters exist, or the upload will fail. 90% of failed Imports are due to bad formatting!
Navigate to the OMS and click Batch Orders - Choose your file and click Upload Batch.
Click on the instructions tab to see a definition of every field.
Please make a copy of that file so you can edit it.
Import History
When you upload your file, you will see a log of all uploads under Import history, along with their statuses.
You can click on ID or Details to see what has been imported or failed.
If the import fails, you see where the issue resides and where to fix it.
Your batch orders will be displayed in the Order menu and tagged as Batch in the Channel name column.
Everything from there is treated with the same order flow as if the orders were coming from your store.
If you have any questions or need help, please reach out to us at help@chord.co
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