Creating Users



Introduction

Users are created in the OMS under four conditions:

1. An admin user is created in the admin panel.
2. A customer purchases for the first time
3. The developer calls the create user endpoint with an email address. Please look at this document to learn more about creating a user.
4. A valid JWT issued by the store's AUTH_PROVIDER performs an API operation against the API with a sub value of an email address not currently in the OMS's user store.

There are two kinds of users; an internal user, and an external user, usually referred to as the customer.

This article will walk you through creating both and clarify how they are linked in the Chord system.



Internal vs. External users

Internal users have a relationship with and within your company, either through employment or as partners who deliver your product or service to the end user, the external customer.

An external user is a person who is only directly connected to your organization by purchasing your product or service. External customers are also known as “clients” or “customers.”

Creating Internal User

An internal user, such as an employee or agency partner, usually needs to access the OMS.

Log in to Chord OMS and click Users on the left panel.

Click New Users

Provide the Email and Password

You can select the Role you want that user to be affiliated with and click Create.









Creating an external user (customer)

If you need to manually create an order for a customer who has never placed one in your store before, you have two options: Option 1 is to create a customer using the same steps as above (the main difference is not to provide a role).

Option 2 is to place the order manually, which will automatically create the user.