Fulfillment Services

a fulfillment service is a third party organization responsible for fulfilling shipments for orders generated in chordoms examples of fulfillment services that chordoms supports are shiphero, easypost, and orderdesk creating a fulfillment service fulfillment services are enabled by setting specific store variables depending on which fulfillment service is being added to create a fulfillment service, navigate to settings > stores and in the e nvironment variables section, scroll down and add your configuration suppose your warehouse is shipstation, you would type shipstation api key with a value of your api key found in shipstation shipstation api secret with a value of your api key found in shipstation then, click the + to save if, instead, your warehouse is shiphero, you would set ship hero auth token with a value of your api key found in account settings in shiphero ship hero refresh token with a value of your api key found in shipstation then, click the + to save auto ship some products do not require physical or digital fulfillment one example would be when a merchant collects donations for a charity chordoms features a special fulfillment service called auto ship to handle these situations when an order is completed, shipments fulfilled by the auto ship fulfillment service will be automatically marked as shipped when the scheduled fulfillment job runs note that this means that shipment will not be marked as shipped immediately after the order is completed; it will remain in ready state until the fulfillment job has run normal fulfillment workflows, such as sending an email notifying the customer that their package has shipped, will be completely bypassed the auto ship fulfillment service is compatible with all existing shipping methods merchants are not required to create a specific shipping method for auto shipped products unless they wish to prevent customers from being charged the fee associated with the other shipping methods enable the auto ship fulfillment service set the auto mark as shipped fulfillment service to enabled click on settings > shipping > fulfillment service > new fulfillment service choose auto mark as shipped from the dropdown box and click create click on settings > shipping > stock locations > new stock location configure the following options then click create name auto ship fulfillment service auto mark as shipped update product inventory so that all products that should be auto shipped are stocked only in the auto ship stock location just created fulfillment optimization by default, orders will attempt to fulfill as much of the order as possible from the primary/default stock location and then will fulill the remainder from the secondary stock location and so on typically, in cases where the primary stock location does not have adequate stock, this means that orders fulfilled from multiple stock locations will contain multpile shipments this however, is not ideal if perhaps the secondary stock location (or any other) contains adequate stock fo fulfille all items within an order, reducing the number of required shipments the introduction of optimized fulfillment changes this after enabling the single shipment priority store environment variable, the chord oms will first look at all availalbe stock locations (regardless of priority) and will determine if any stock locations house all available inventory to fulfill the given order if so, a single shipment will be created from the designated stock location (i e could be the primary or any other) and the order will be fulfilled accordingly if no stock locations fit this criteria, the order fulfillment logic will return to its default behavior of fulfilling each line item from the first available stock location, with a priority set to the default example let's say there is an order consisting of carnations & dahlias here is avilalbe stock and the stock locations the carnations are avilable in 2 locations the dahlias are only available in 1 with single shipment priority enabled, the chord oms will only use the california warehouse stock location to fulfill this order and only build one shipment when disabled , the hq stock location (which set as the default) will first be used and multiple shipments will be created