website logo
Navigate through spaces
Chord Commerce
⌘K
Getting Started
CMS
Data
OMS
Integrations
👩‍💻Developer Tools
Shopify
Docs powered by archbee 

Gift Cards



Introduction

Virtual gift cards are a great way to easily add additional products to your store and reach new audiences through your customers. With this feature, your customers can purchase one or more gift cards as part of their cart, optionally alongside other products, and send them to a recipient of their choice. They can select to send at a later date, can optionally add a Gift Message, and much more. Read on for how you can implement gift cards on your site.

How to create a Gift Card product



Look at the API documentation for implementing gift cards within your custom design.



You'll first need to create your product Gift Card in your Content Management System. Your Agency or developers can help you with it.



Here’s an example from our demo store



Gift Card in checkout
Gift Card in checkout



Once your Gift Card has been created in either Contentful or Sanity (or any other CMS of your choice), navigate to the OMS and click on Products --> Search for Gift Card and click Edit.

Scroll down and look on the right inside. Verifyu that Gift Card is checked; this will ensure that no shipping cost is added to the virtual Gift Card.

As a precaution, verify that the information displayed accurately reflects what is in your CMS.





Product Details page
Product Details page



Navigate to Product Stock tab and make sure that you have inventory (or at the very least marked as Backorderable)



GC SKU
GC SKU

Purchasing a Gift Card

Redeeming a Gift Card as a Guest - Not logged in

Redeeming a Gift Card when logged in

FAQ

Troubleshooting

if you have any questions or need help, please reach out to us at help@chord.co

Updated 24 Jan 2023
Did this page help you?
Yes
No
UP NEXT
Refund and Exchange - RMA
Docs powered by archbee 
TABLE OF CONTENTS
Introduction
How to create a Gift Card product
Purchasing a Gift Card
Redeeming a Gift Card as a Guest - Not logged in
Redeeming a Gift Card when logged in
FAQ
Troubleshooting