CDP Consent Categories (Consent Management Category Mapping)
Map every destination to a consent category.
Chord applies consent filtering only to destinations that have at least one consent category. A destination with no consent category receives all events, including from visitors who declined consent. After adding a CDP destination, assign its consent categories before turning it on.
Note: This feature is available to Chord users who are assigned a Team Admin or Developer role. Member and Data Analyst roles can view existing consent categories and mappings but cannot edit or delete consent categories. Order Admins will not have access to this feature. For additional support, please reach out to [email protected].
Introduction
Consent management category mapping is the process of aligning the types of customer data you collect—like behavioral, transactional, or marketing preferences—with specific consent categories. This ensures that your brand honors user privacy choices across every touchpoint, making it easier to stay compliant with data privacy guidelines while still managing customer data responsibly.
Chord CDP makes it super easy to create, enable, and manage consent management categories with just a few clicks. Follow the steps below to set up your consent management categories and assign category mappings.
Create a Consent Category
To create a consent category, follow the steps below:
- Log into the Chord data platform.
- Click into the Chord CDP.
- Navigate to the Consent Categories tab.
- Click the "+ New Category" button.
- Update the Name of the consent category.
- Click the ✔️ icon to save the consent category name.
- Provide the External ID of the consent category. Note: This field will be matched against the browser consent managment category id. This is usually defined in the browser's consent management platform.
- Click the "Save" button to save your new consent category.
Map a Consent Category
Once you have created consent categories, you can now map them to the relevant destinations.
- Make sure you are in the Chord CDP. Click the "Overview" tab.
- Make sure you have destinations connected.
- Choose a destination that you'd like to map an existing consent category and click "Edit".
- Within the destination, scroll down to the Consent Requirements section. Toggle your desired consent categories on and off.
- Click "Save Changes" to save your updates.
Edit Consent Categories
- Make sure you are in the Chord CDP. Click the "Consent Categories" tab.
- For the consent category you'd like to update, click the ✏️ icon.
- Make the necessary updates to the consent category and click the "Save" button.
Remove Consent Categories
- Make sure you are in the Chord CDP. Click the "Consent Categories" tab.
- For the consent category you'd like to update, click the 🗑️ icon.
- You'll see a pop up confirming the deletion. Click "Delete".
- The consent category you chose has been deleted!