Delighted

introduction delighted is a customer experience platform that helps businesses collect, analyze, and act on customer feedback using tools like net promoter score (nps), csat, ces, and more it enables companies to send surveys via email, web, sms, and other channels, and provides real time insights to improve customer satisfaction and loyalty getting started to properly use chord's delighted destination, your account specific delighted api key must be provided api key to find this key, follow the guidelines here log into your brand's delighted account and click on integrations in the top ribbon on the integrations page, select api copy the key titled your api key connecting to the delighted cdp destination log into the chord data platform navigate to the cdp click the "add" button next to destinations select delighted from the destination catalog enter in the destination name, the api key and the delay amount (if applicable) click "create" to connect before connecting destinations in the chord cdp, please verify with all destination owners that all non chord cdp configured destinations are disabled running external destinations alongside configured chord cdp destinations can result in duplicate events downstream