Order Canceled

this event is triggered when a customer cancels an order properties name type description required affiliation string store or affiliation from which this transaction occurred (for example, "google store") no channel string the sales channel no checkout id string id of the checkout session for the purchase no checkout type string checkout provider (e g stripe ) no currency string iso currency code of the transaction (e g usd ) yes discount number the total discount applied to the order no email string email address associated with the order no first name string customer's first name no last name string customer's last name no order date date date and time the order was placed yes order id string order/transaction id yes phone string customer's phone number no products object\[] products in the order yes revenue number revenue ($) associated with the transaction (excluding shipping and tax) yes shipping number the total amount for shipping no shipping city string city of the shipping address no shipping country string iso country code for the shipping address no shipping state string iso state code for the shipping address no shipping zipcode string zip or postal code for the shipping address no subscription id string id of the subscription created from this purchase, if applicable no subtotal number order total including discounts but excluding shipping and tax no tax number the total tax captured on the order no total number the order grand total, summing the subtotal, discount, shipping, and tax yes products array name type description required affiliation string store or affiliation from which this transaction occurred (for example, "google store") no brand string brand associated with the product no line item id string id of the line item in the database no name string name of the product yes position number position in the product list no price number price of the product yes product id string id of the product in the database yes quantity number the quantity of products purchased in this line item yes revenue number revenue ($) associated with this line item (excluding shipping and tax) yes sku string sku of the variant yes variant name string name of the variant no variant id string id of the variant in the database no sample payload { "type" "track", "event" "order canceled", "properties" { "affiliation" "afilliation", "checkout id" "40854979018855", "checkout type" "shopify | oms | other", "currency" "usd", "discount" 5, "email" "user\@example com", "first name" "john", "last name" "doe", "order date" "2025 09 12t11 45 45 07 00", "order id" "6736819880039", "order number" "1895671", "phone" "+15555555555", "revenue" 219, "shipping" 9 9, "shipping city" "fall river", "shipping country" "us", "shipping state" "ma", "shipping zipcode" "02720", "subtotal" 219, "tax" 13 69, "total" 237 59, "products" \[ { "affiliation" "affiliation", "brand" "brand", "line item id" "16207084552295", "name" "product name", "position" 1, "price" 219, "product id" "7036464939671", "quantity" 1, "revenue" 219, "sku" "sku123", "variant" "variant name", "variant id" "40952658057847" } ], "meta" { "i18n" { "currency" "usd", "locale" "en us" }, "platform" { "name" "shopify | oms | other", "type" "web" }, "store" { "domain" "domain" }, "version" { "major" 3, "minor" 0, "patch" 0 } } }, "userid" "8046328840295", "anonymousid" "7a76b270 c318 4477 b1e1 33eac94dbd1e" } example curl https //production cdp ingest chord co/api/track \\ \ header "content type application/json" \\ \ header "x write key $cdp write key" \\ \ data raw '{ { "type" "track", "event" "order canceled", "properties" {} "meta" {}, "userid" "123456", "anonymousid" "7a76b270 c318 4477 b1e1 33eac94dbd1e" }