website logo
Navigate through spaces
⌘K
OVERVIEW
ORDER MANAGEMENT (OMS)
CONTENT MANAGEMENT (CMS)
DATA
CUSTOMER LIFETIME REVENUE
Customer Lifetime Revenue Explanation
Customer Lifetime Revenue and Purchase Likelihood
Recency Frequency and Monetary
CLR and RFM Data Table Glossary
RFM and CLR in the Hub
LOOKER
Modifying a Dashboard
Timestamp differences between Looker, OMS and Shopify
How to create custom calculations in Looker
Looker and Shopify data models
Custom fields
How to 'Save and Schedule' reports
Creating Custom Reports or Look
Looks vs Dashboards
Login Looker FAQ
Looker Glossary
SEGMENT EVENT TRACKING
What are event tracking
Adding Tracking
What is the Tracking Plan?
The Chord Tracking Plan
The Shopify Tracking Plan
Event Tracking FAQ
EVENT UPDATES PAGE
Email Subscription Payment Event Update
Product Feed Setup
Getting Segment to Production
Consent Management
Installing in Next.js
Installing in Gatsby
Integrations
👩‍💻Developer Tools
Using Chord with Shopify
Docs powered by
Archbee
SEGMENT EVENT TRACKING

The Shopify Tracking Plan

2min

The Chord tracking plan is a specification of events that Chord sends to Segment. If you're using Shopify as an order management system instead of Chord, the Chord tracking plan is slightly different. This tracking plan includes events coming from Shopify webhook sources and the website front-end source via Chord's SDKs.

See the Procotols Tracking Plan in your Segment account to explore the event properties and types.

Events

Name

Description

Segment Source

Cart Viewed

User viewed their shopping cart

front-end

Checkout Completed

User completed the checkout process

front-end

Checkout Started

User initiated the checkout process

front-end

Collection Clicked

User clicked on a product collection

front-end

Coupon Applied

Coupon was applied on a user’s shopping cart or order

front-end

Coupon Denied

Coupon was denied from a user’s shopping cart or order

front-end

Coupon Entered

User entered a coupon on a shopping cart or order

front-end

Coupon Removed

User removed a coupon from a cart or order

front-end

Email Captured

User entered an email address into a form

front-end

Gift Card Applied

Gift card was applied on a user’s shopping cart or order

front-end

Gift Card Denied

Gift card was denied from a user’s shopping cart or order

front-end

Gift Card Entered

User entered a gift card on a cart or order

front-end

Gift Card Removed

User removed a gift card from a cart or order

front-end

Navigation Clicked

User clicked on a navigation link

front-end

Order Completed

User completed the order

webhook

Order Refunded

Order was refunded

webhook

Product Added

User added a product to their shopping cart

front-end

Product Clicked

User clicked on a product

front-end

Product Details Clicked

User clicked on a specific tab, section, panel, etc on the PDP

front-end

Product List Filtered

User filtered a product list or category

front-end

Product List Viewed

User viewed a product list or category

front-end

Product Removed

User removed a product from their shopping cart

front-end

Product Reviewed

User submitted a review for a product

front-end

Product Updated

User updated a product in their shopping cart

front-end

Product Viewed

User viewed a product

front-end

Promotion Clicked

User clicked on promotion

front-end

Promotion Viewed

User viewed a promotion

front-end

Stock Request Created

User requested to be notified when a product is back in stock

front-end

User Address Added

User added an address to their profile

front-end

User Address Removed

User removed an address from their profile

front-end

User Address Updated

User updated an address in their profile

front-end

User Password Reset Completed

User completed the password reset process

front-end

User Password Reset Started

User initiated the password reset process

front-end

User Signed In

User signed into their account

front-end

User Signed Out

User signed out from their account

front-end

User Signed Up

User signed up for an account

front-end

Variant Clicked

User clicked on a product variation

front-end



Updated 03 Mar 2023
Did this page help you?
PREVIOUS
The Chord Tracking Plan
NEXT
Event Tracking FAQ
Docs powered by
Archbee
TABLE OF CONTENTS
Events
Docs powered by
Archbee