The Shopify Tracking Plan

this is legacy documentation and is not maintained regularly — please refer to the latest chord documentation for accurate and supported guidance the chord tracking plan is a specification of events that chord sends to segment if you're using shopify as an order management system instead of chord, the chord tracking plan is slightly different this tracking plan includes events coming from shopify webhook sources and the website front end source via chord's sdks see the procotols tracking plan in your segment account to explore the event properties and types events name description segment source cart viewed user viewed their shopping cart front end checkout completed user completed the checkout process front end checkout started user initiated the checkout process front end collection clicked user clicked on a product collection front end coupon applied coupon was applied on a user’s shopping cart or order front end coupon denied coupon was denied from a user’s shopping cart or order front end coupon entered user entered a coupon on a shopping cart or order front end coupon removed user removed a coupon from a cart or order front end email captured user entered an email address into a form front end gift card applied gift card was applied on a user’s shopping cart or order front end gift card denied gift card was denied from a user’s shopping cart or order front end gift card entered user entered a gift card on a cart or order front end gift card removed user removed a gift card from a cart or order front end navigation clicked user clicked on a navigation link front end order completed user completed the order webhook order refunded order was refunded webhook product added user added a product to their shopping cart front end product clicked user clicked on a product front end product details clicked user clicked on a specific tab, section, panel, etc on the pdp front end product list filtered user filtered a product list or category front end product list viewed user viewed a product list or category front end product removed user removed a product from their shopping cart front end product reviewed user submitted a review for a product front end product updated user updated a product in their shopping cart front end product viewed user viewed a product front end promotion clicked user clicked on promotion front end promotion viewed user viewed a promotion front end stock request created user requested to be notified when a product is back in stock front end user address added user added an address to their profile front end user address removed user removed an address from their profile front end user address updated user updated an address in their profile front end user password reset completed user completed the password reset process front end user password reset started user initiated the password reset process front end user signed in user signed into their account front end user signed out user signed out from their account front end user signed up user signed up for an account front end variant clicked user clicked on a product variation front end