Attentive Mobile has a Segment destination that can be connected to both website front-end and server Chord Segment sources. We recommend connecting both sources for maximum reliability.
Once connected and configured according to Segment’s documentation, Attentive will automatically receive customer data from Chord events that will be added as attributes to the Attentive subscriber. These attributes are used to target Attentive subscribers in the Attentive Segments product.
Attentive will also receive all Chord tracking events and save them as custom events to the Attentive subscriber. These events are usable in both the Attentive Segments product and the Attentive Journeys product.
Tracking events sent before a customer has been identified by a phone number or email address will be ignored. A customer typically provides their phone number or email address either by logging in, entering this information in some other field like a newsletter signup, or placing an order.