Granting Chord Access to Your Shopify Store

overview follow the steps below to grant chord access to your shopify store this allows us to install custom apps, set up event tracking, and support your implementation note shopify updated their permissions structure on january 1, 2026 the steps below reflect the current process for granting access all steps in this guide must be completed before the chord team can verify access to your store once complete, we'll confirm that we have the ability to add custom pixels via customer events; and access to the developer dashboard via apps step 1 create a custom store role for chord your brand's shopify store admin should log into your shopify store once logged in, your brand’s store admin can navigate to users on the lefthand menu and click roles the store admin should add a role using the add role button on the top right the new role should be for access\@chord co created under the store role category your store admin can name this custom role whatever they would like in the example above, we created a chord commerce test role under store additionally, your store admin will need to assign the following scopes to this specific role (if a scope is not listed, it is not required) scopes (expand for full list) a orders view cancel returns and refunds return refund to original payment refund to store credit b drafts view c products view view cost d gift cards view create and edit e customers view f marketing view, create, and delete marketing activities and automations campaigns view create and edit delete g discounts view, create, and delete h content files view create edit delete i finance view shopify payments payouts j analytics reports dashboards k online store themes edit code (including generating theme blocks) blog posts and pages l app development view apps developed by staff and collaborators develop enable development m store settings manage settings locations view customer events manage and add custom pixels n app and sales channel permissions manage and install apps and channels step 2 assign app developer organization role for chord your brand’s store admin will also need to assign access\@chord co to an app developer role under the organization role category this should be a default role that is available this role will allow chord to access the developer dashboard to create custom apps for eventing webhooks and chord ingestor