Events

Order Refunded

User refunded the order.
Suggested source: server
Properties
Name
Type
Description
Required
affiliation
string
Store or affiliation from which this transaction occurred (for example, "Google Store")

no
campaign_id
integer
Order metadata "campaign_id"

no
channel
string
Channel where order was placed (for example, "chord")

no
checkout_type
string
Checkout provider (for example, "stripe")

no
coupon
string
Transaction coupon redeemed with the transaction

no
currency
string
Currency code of the transaction (for example, "USD")
Pattern: ^[A-Z]{3}$

no
discount
number
Total discount associated with the transaction

no
email
string
Email address associated with the order

no
first_name
string
First name in the shipping address for the order

no
has_subscription
boolean
Order contains a subscription

no
is_recurring
boolean
Order contains a subscription

no
last_name
string
Last name in the shipping address for the order

no
metadata
object
Metadata of the order

no
order_date
string
Date and time order was placed

no
order_id
string
Order/transaction ID

yes
phone
string
Phone number associated with the order

no
products
object[]
Products in the order

yes
purl_link
string
URL for customer to share to receive referral credit

no
referral_identifier_id
string
ID for referral that customer used to place the order

no
revenue
number
Revenue ($) associated with the transaction (excluding shipping and tax)

no
shipping
number
Shipping cost associated with the transaction

no
shipping_city
string
City in the shipping address for the order

no
shipping_country
string
Country in the shipping address for the order

no
shipping_method_details
object
﻿
no
shipping_state
string
State in the shipping address for the order

no
shipping_zipcode
string
Zipcode in the shipping address for the order

no
tax
number
Total tax associated with the transaction

no
template_id
integer
Order metadata "template_id"

no
total
number
Revenue ($) with discounts and coupons added in.

yes
tracking_ids
object
Tracking IDs for third party integrations

no
Example
JSON
{
    "affiliation": "My Plant Store",
    "campaign_id": 12345,
    "channel": "online",
    "checkout_type": "Shopify",
    "coupon": "SPRING",
    "currency": "USD",
    "discount": 10,
    "email": "[email protected]",
    "first_name": "John",
    "has_subscription": false,
    "is_recurring": false,
    "last_name": "Doe",
    "metadata": {},
    "order_date": "2024-03-25T09:20:00Z",
    "order_id": "345678912",
    "phone": "123-456-7890",
    "products": [
        {
            "affiliation": "My Plant Store",
            "brand": "Green Thumb Nurseries",
            "bundle": false,
            "bundle_size": 0,
            "category": "Outdoor Plants",
            "coupon": "SPRING",
            "cross_sold_quantity": 0,
            "description": "A vibrant, easy-to-care-for garden plant perfect for adding a splash of color to any outdoor space.",
            "image_url": "https://example.com/images/petunia.jpg",
            "line_item_id": "234567891",
            "name": "Petunia",
            "option_values": [
                "Purple",
                "Red",
                "White"
            ],
            "position": 3,
            "price": 7.99,
            "product_id": "123456789",
            "quantity": 2,
            "sku": "PETUNIA-001",
            "slug": "petunia",
            "url": "https://example.com/plants/petunia",
            "variant": "Purple",
            "variant_metadata": {
                "size": "Small"
            }
        }
    ],
    "purl_link": "https://example.com/referral",
    "referral_identifier_id": "ref123",
    "revenue": 5.98,
    "shipping": 10,
    "shipping_city": "Springfield",
    "shipping_country": "US",
    "shipping_method_details": {
        "shipping_code": "standard_shipping",
        "shipping_method": "Standard Shipping"
    },
    "shipping_state": "IL",
    "shipping_zipcode": "62704",
    "tax": 5,
    "template_id": 67890,
    "total": 30.98,
    "tracking_ids": {}
}
{
    "affiliation": "My Plant Store",
    "campaign_id": 12345,
    "channel": "online",
    "checkout_type": "Shopify",
    "coupon": "SPRING",
    "currency": "USD",
    "discount": 10,
    "email": "customer@example.com",
    "first_name": "John",
    "has_subscription": false,
    "is_recurring": false,
    "last_name": "Doe",
    "metadata": {},
    "order_date": "2024-03-25T09:20:00Z",
    "order_id": "345678912",
    "phone": "123-456-7890",
    "products": [
        {
            "affiliation": "My Plant Store",
            "brand": "Green Thumb Nurseries",
            "bundle": false,
            "bundle_size": 0,
            "category": "Outdoor Plants",
            "coupon": "SPRING",
            "cross_sold_quantity": 0,
            "description": "A vibrant, easy-to-care-for garden plant perfect for adding a splash of color to any outdoor space.",
            "image_url": "https://example.com/images/petunia.jpg",
            "line_item_id": "234567891",
            "name": "Petunia",
            "option_values": [
                "Purple",
                "Red",
                "White"
            ],
            "position": 3,
            "price": 7.99,
            "product_id": "123456789",
            "quantity": 2,
            "sku": "PETUNIA-001",
            "slug": "petunia",
            "url": "https://example.com/plants/petunia",
            "variant": "Purple",
            "variant_metadata": {
                "size": "Small"
            }
        }
    ],
    "purl_link": "https://example.com/referral",
    "referral_identifier_id": "ref123",
    "revenue": 5.98,
    "shipping": 10,
    "shipping_city": "Springfield",
    "shipping_country": "US",
    "shipping_method_details": {
        "shipping_code": "standard_shipping",
        "shipping_method": "Standard Shipping"
    },
    "shipping_state": "IL",
    "shipping_zipcode": "62704",
    "tax": 5,
    "template_id": 67890,
    "total": 30.98,
    "tracking_ids": {}
}
﻿
  
metadata object
Metadata of the order
No properties.
  
products[] array
Products in the order
The product
Item Properties
Name
Type
Description
Required
affiliation
string
Product affiliation to designate a supplying company or brick and mortar store location (for example, "Google Store")

no
brand
string
Brand associated with the product

no
bundle
boolean
Product belongs to a bundle

no
category
string
Product category

no
coupon
string
Coupon code associated with a product (for example, "MAY_DEALS_3")

no
description
string
Short description of the product

no
image_url
string
Image URL of the product

no
name
string
Name of the product

yes
option_values
string[]
Option values of the product variant

no
position
integer
Position in the product list (for example, 3)

no
price
number
Price ($) of the product

yes
product_id
string
Database ID of the product

yes
quantity
integer
Quantity of the product

yes
sku
string
SKU of the product variant

yes
slug
string
Slug of the product, often used in URLs (for example, "product-red")

no
url
string
URL of the product page

no
variant
string
Name of the product variant

no
line_item_id
string
Database ID of the line item

no
bundle_size
integer
Number of SKUs in the bundle

no
cross_sold_quantity
integer
Quantity sold via cross-selling

no
variant_metadata
object
Metadata of the product variant

no
Example
JSON
[
    {
        "affiliation": "My Plant Store",
        "brand": "Green Thumb Nurseries",
        "bundle": false,
        "category": "Outdoor Plants",
        "description": "A vibrant, easy-to-care-for garden plant perfect for adding a splash of color to any outdoor space.",
        "image_url": "https://example.com/images/petunia.jpg",
        "name": "Petunia",
        "option_values": [
            "Purple",
            "Red",
            "White"
        ],
        "position": 3,
        "price": 7.99,
        "product_id": "123456789",
        "sku": "PETUNIA-001",
        "slug": "petunia",
        "url": "https://example.com/plants/petunia",
        "variant": "Purple",
        "coupon": "SPRING",
        "line_item_id": "234567891",
        "quantity": 2
    }
]
[
    {
        "affiliation": "My Plant Store",
        "brand": "Green Thumb Nurseries",
        "bundle": false,
        "category": "Outdoor Plants",
        "description": "A vibrant, easy-to-care-for garden plant perfect for adding a splash of color to any outdoor space.",
        "image_url": "https://example.com/images/petunia.jpg",
        "name": "Petunia",
        "option_values": [
            "Purple",
            "Red",
            "White"
        ],
        "position": 3,
        "price": 7.99,
        "product_id": "123456789",
        "sku": "PETUNIA-001",
        "slug": "petunia",
        "url": "https://example.com/plants/petunia",
        "variant": "Purple",
        "coupon": "SPRING",
        "line_item_id": "234567891",
        "quantity": 2
    }
]
﻿
  
products[].option_values[] array
Option values of the product variant
Option value (for example, "red")
Item Type: stringExample
JSON
[
    "Purple"
]
[
    "Purple"
]
﻿
  
products[].variant_metadata object
Metadata of the product variant
No properties.
  
shipping_method_details object
Properties
Name
Type
Description
Required
shipping_code
string
Code of shipping method chosen for the order (for example, "standard_shipping")

﻿
shipping_method
string
Name of shipping method chosen for the order (for example, "Standard Shipping")

﻿
  
tracking_ids object
Tracking IDs for third party integrations
No properties.

Name	Type	Description	Required
affiliation	string	Store or affiliation from which this transaction occurred (for example, "Google Store")	no
campaign_id	integer	Order metadata "campaign_id"	no
channel	string	Channel where order was placed (for example, "chord")	no
checkout_type	string	Checkout provider (for example, "stripe")	no
coupon	string	Transaction coupon redeemed with the transaction	no
currency	string	Currency code of the transaction (for example, "USD") Pattern: ^[A-Z]{3}$	no
discount	number	Total discount associated with the transaction	no
email	string	Email address associated with the order	no
first_name	string	First name in the shipping address for the order	no
has_subscription	boolean	Order contains a subscription	no
is_recurring	boolean	Order contains a subscription	no
last_name	string	Last name in the shipping address for the order	no
metadata	object	Metadata of the order	no
order_date	string	Date and time order was placed	no
order_id	string	Order/transaction ID	yes
phone	string	Phone number associated with the order	no
products	object[]	Products in the order	yes
purl_link	string	URL for customer to share to receive referral credit	no
referral_identifier_id	string	ID for referral that customer used to place the order	no
revenue	number	Revenue ($) associated with the transaction (excluding shipping and tax)	no
shipping	number	Shipping cost associated with the transaction	no
shipping_city	string	City in the shipping address for the order	no
shipping_country	string	Country in the shipping address for the order	no
shipping_method_details	object		no
shipping_state	string	State in the shipping address for the order	no
shipping_zipcode	string	Zipcode in the shipping address for the order	no
tax	number	Total tax associated with the transaction	no
template_id	integer	Order metadata "template_id"	no
total	number	Revenue ($) with discounts and coupons added in.	yes
tracking_ids	object	Tracking IDs for third party integrations	no

Name	Type	Description	Required
affiliation	string	Product affiliation to designate a supplying company or brick and mortar store location (for example, "Google Store")	no
brand	string	Brand associated with the product	no
bundle	boolean	Product belongs to a bundle	no
category	string	Product category	no
coupon	string	Coupon code associated with a product (for example, "MAY_DEALS_3")	no
description	string	Short description of the product	no
image_url	string	Image URL of the product	no
name	string	Name of the product	yes
option_values	string[]	Option values of the product variant	no
position	integer	Position in the product list (for example, 3)	no
price	number	Price ($) of the product	yes
product_id	string	Database ID of the product	yes
quantity	integer	Quantity of the product	yes
sku	string	SKU of the product variant	yes
slug	string	Slug of the product, often used in URLs (for example, "product-red")	no
url	string	URL of the product page	no
variant	string	Name of the product variant	no
line_item_id	string	Database ID of the line item	no
bundle_size	integer	Number of SKUs in the bundle	no
cross_sold_quantity	integer	Quantity sold via cross-selling	no
variant_metadata	object	Metadata of the product variant	no

Name	Type	Description	Required
shipping_code	string	Code of shipping method chosen for the order (for example, "standard_shipping")
shipping_method	string	Name of shipping method chosen for the order (for example, "Standard Shipping")

Order Completed

Password Reset Completed